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Forums Suggestion Box Live support or Live Chat feature
Votes: +3
Status: Rejected

Live support or Live Chat feature

Page: 1
Nov 27, 2011 11:53 am
#1
rockefella User

Posts: 13
Member since: 05/11/2011

Please integrate a live chat and support that will enable your staff  solve technical problems of members faster using team-viewer.

[grin]

Nov 29, 2011 06:56 am
illiterate User

Posts: 561
Member since: 21/04/2011

hmm. yea good idea.

https://www.fxstat.com/widget/link?t=medium&c=1&s=25892&o1=growth&o2=drawdown&o3=monthly&o4=equity

Dec 03, 2011 06:19 am
Jogi User

Posts: 685
Member since: 06/06/2011

I support this idea.

http://www.fxstat.com/widget/link?t=wide&c=1&s=26883&o1=growth&o2=drawdown&o3=monthly&o4=equity

Dec 03, 2011 12:11 pm
illiterate User

Posts: 561
Member since: 21/04/2011

One of the auto traders told me that live chat feature is available if you r a signal follower. Maybe in future we will have this feature here.

https://www.fxstat.com/widget/link?t=medium&c=1&s=25892&o1=growth&o2=drawdown&o3=monthly&o4=equity

Dec 05, 2011 04:44 pm
Champ User

Posts: 711
Member since: 17/05/2011

Originally posted by illiterate

One of the auto traders told me that live chat feature is available if you r a signal follower. Maybe in future we will have this feature here.



Usually forums have ticket system or e-mail support system. We have it here.

http://www.fxstat.com/widget/link?t=tiny&c=1&s=24959&o1=growth&o2=drawdown&o3=profitfactor

Dec 07, 2011 03:38 pm

Posts: 939
Member since: 21/04/2011

Originally posted by Champ

 

Originally posted by illiterate

 

One of the auto traders told me that live chat feature is available if you r a signal follower. Maybe in future we will have this feature here.

 



 

Usually forums have ticket system or e-mail support system. We have it here.

 



Yea. I havnt seen live support feature in a forum. Fxstat is providing live chat feature on their autotrading service. ( I am using its autotrading service).

Stick to your rules

Dec 12, 2011 04:01 pm
ironical User

Posts: 734
Member since: 22/04/2011

Originally posted by rockefella

Please integrate a live chat and support that will enable your staff  solve technical problems of members faster using team-viewer.

<img alt=" />



Most of the times problems are about integrating your account here. Actually people do not follow what is given in video. There were some genuine problems too. Live chat is a good option for such genuine problems. I support this idea.

The good or ill of a man lies within his own will. – Epictetus

Dec 13, 2011 05:40 pm
illiterate User

Posts: 561
Member since: 21/04/2011

Hey buddy if u like the idea then Click on "Like" button.

Even the author himself has not clicked it.[erm]

https://www.fxstat.com/widget/link?t=medium&c=1&s=25892&o1=growth&o2=drawdown&o3=monthly&o4=equity

Dec 15, 2011 04:38 am
Sasha User

Posts: 836
Member since: 16/05/2011

Originally posted by illiterate

Hey buddy if u like the idea then Click on "Like" button.

Even the author himself has not clicked it.<img alt=" />

 



I like this idea. I am right behind u :).

Dec 16, 2011 12:42 am
fxstat Admin

Posts: 447
Member since: 30/03/2010

Live chat feature is already available in FxStat. For adding accounts, you just need to follow the video or userguide. Unfortunatly many traders doesn't like to read or follow the user guide.

On FxStat we provide the following:

1- live chat for signal followers 2- live chat for FxStat site 3- you can always add FxStat to your connection and also comunicate via social network live chat 4- FxStat HelpCentre 5- contact us which provide you with support ticket 6- teamviewer for signal followers and signal providers and other members on request 7- comunity forum 8- Skype : you can add our Skype ID : fxstat

As a social network, you can also ask other members for a help. Traders who already connected their account or they have been here for a longer time, they are happy to share their experience with other newbie members on FxStat.

FxStat, Power to traders www.FxStat.com

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