Not receiving close signal???

Originally posted by mn1980

Hi all,I am following 2 signal providers on 3 different currencey pairs last week I had some trades open but when the provider closed the trades my trades didnt get closed out and I had to close them manually. I emailed fxstat support about this but got no reply. I presumed my connection was at fault so set up a private VPS service. Yesterday one of my providers opened a trade and I got the open signal but when it was closed I never got the close signal and by the time I realised the trade had gone bad and instead of profit I had a loss. Has anyone else had this problem of not receiving the close signal? I cannot run fxstat untill this problem is fixed. Your help is greatly appreciated

Originally posted by mn1980

Hi all,I am following 2 signal providers on 3 different currencey pairs last week I had some trades open but when the provider closed the trades my trades didnt get closed out and I had to close them manually. I emailed fxstat support about this but got no reply.

I presumed my connection was at fault so set up a private VPS service. Yesterday one of my providers opened a trade and I got the open signal but when it was closed I never got the close signal and by the time I realised the trade had gone bad and instead of profit I had a loss.

Has anyone else had this problem of not receiving the close signal?

I cannot run fxstat untill this problem is fixed.

Your help is greatly appreciated

I have been using the autotrade system for a long time now. i think from the early time where they have started it. so far i have never had issue like this. 

I hope this help.

Nida

today i received an email from fxstat that restart my metatrader because it has an update... maybe could be the problem

Originally posted by mikjurado

today i received an email from fxstat that restart my metatrader because it has an update... maybe could be the problem

Yes. Fxstat requires you to keep your mt4 updated. If u r not updating it, u might find problems in connecting or running fxstat tradebook bridge.

Thanks all for the replies,

I logged into my vps and it even though it said 'tradebook bridge running' when I clicked on a different timeframe it didnt connect so looks like it was partially frozen. I shut it down and restarted it and all looks good so have to wait for trades now to see if its working.

Do I need to do anything apart from restarting mt4 to update it?

Thanks to everyone for their input I think I figured it out I copied mt4 directly to c drive and then installed the bridge there.

I reinstalled mt4 last week and didnt notice the folder had changed pretty silly but i'm just glad its working now.

Originally posted by mn1980

Thanks to everyone for their input I think I figured it out I copied mt4 directly to c drive and then installed the bridge there. I reinstalled mt4 last week and didnt notice the folder had changed pretty silly but i'm just glad its working now.

Btw which vps serive r u using?

lol yeah a mistake by me but like I said just glad its working

The VPS im using is ultrahosting I just got the lowest 'package' which according to them is enough to run 1-2 instances of MT4.

For 3 months it cost $63 which I thought was pretty cheap hope this helps.

Fingers crossed I have no more problems

Originally posted by mn1980

lol yeah a mistake by me but like I said just glad its working" />

The VPS im using is ultrahosting I just got the lowest 'package' which according to them is enough to run 1-2 instances of MT4.

For 3 months it cost $63 which I thought was pretty cheap hope this helps.

Fingers crossed I have no more problems

 

Yes. They have specially designed vps packages for forex users. I have never used them so cant say how they perform. I hope they will not freeze :)

Good luck.